The Student Information Desk (SID) can help you with any information or advice that you may need throughout your studies. SID is based on the ground floor of the Learning Hub and provide help and advice on the following areas:

• your personal information changes
• changes to your course or module
• giving support and advice on administrative matters, for example the process for withdrawals or study breaks
• mitigating circumstances
• academic concerns
• policy and regulation queries
• assessment, ceremonies and exams concerns
• NILE queries

Mitigating circumstances requests

If you are applying for mitigating circumstances please ensure that you do so in a timely manner for your assessments.

SID services

SID can also provide the following services:

• SID can also provide the following services:
• collect and process student assignments
• student status letters
• booking appointments for specialist student services:
  • ASSIST
  • Counselling and Mental Health
  • Financial Guidance
  • International Student Support
  • Student Support Officers
  • Academic Advice