Getting help with your study
Everyone learns differently and if you need support with your studies whether that’s help with referencing, additional study materials, or improving your writing or math skills we are on hand to provide you with the help you require. You can also visit the Student Information Desk (SID), who can help you with any information or advice that you may need throughout your studies.
All students have access to LinkedIn Learning, an online library with thousands of training videos and courses to help you with your study
For detailed information on how degrees are structured, how the programme is managed, assessments and examinations the Student Handbook tells you everything you need to know. It’s a great handbook to refer to throughout your studies.
You can find your student number on your on your ID card. If you are having trouble locating your number, please visit the Student Information Desk who will be able to help.
Our Academic Advisers will be able to provide you with personalised advice and support for more complex academic issues.
They work within the confines of the University regulations and policies to identify permitted options that will deliver the best outcome for you, as well as helping you to plan ahead and make informed decisions about your studies.
The team provide advice on:
- Academic Issues
- Mitigating circumstances
- Course transfers
- Restarts (on the same or different courses)
- Study breaks
- Course withdrawals
- Change of study mode
- Module repeats
- Personal Issues
- Life events, such as bereavement or relationship breakdown
- Change of circumstances such as loss of income or illness
- Struggling on your course
- Thinking of leaving the University
Watch our five minute video to learn more from Student Support and Advice Team.
- Academic Issues
We understand that this is the first time for most of you to study in the UK and you may need some support during your studies.
English Language Support
As an international or EU student you have to deal with the language and culture which may be unfamiliar to you whilst quickly adapting to studying in this new environment. Our Educational Linguistics Team is here to support you. They can advise you on how to read academic literature effectively and how to use information obtained from reading to write critically and effectively. You can book an individual one-to-one session with them or to attend their workshops and seminars. Please watch their introductory session and find out more.
Your time at university is an opportunity to achieve your goals. To help you make the best choices on how to spend your time with us at University, you can speak to your Personal Tutor (PT). They are allocated to you at the start of the year and are there to help you – from settling in to University life to walking across the stage at graduation, and everything in between.
Your PT will be in touch at various points in the academic year to see how you are getting on. But you don’t have to wait for them to contact you. If you want to talk about how to achieve your ambitions, secure a work placement, your academic success or have a confidential talk about something that is important to you, you can arrange to see your PT at any time. Your PT is also in a great position to signpost you to some of our more specialist support services and can help you if you need to understand how our policies and processes work. Your PT will help you use data about your engagement with your academic studies to help you achieve the best from your time with us.
You will be allocated a PT during the first few weeks of term. Until then, your Programme Leader will be your named personal contact.
We think it’s important for you to have a point of contact during your time at the university, so at the start of the year you will be allocated a Personal Tutor. They will be on hand to offer you support and guidance from when you enrol through to graduation. Your Personal Tutor will provide you with ongoing academic and personal support.
Current student Beth Garrett shares her experience with her Personal Tutor during her studies:
“Emma is an exceptional lecturer and personal academic tutor. I have been her tutee for both years of my studies so far and she has provided me with invaluable support. Emma has illustrated concern with my academic, pastoral and social wellbeing and goes above and beyond to ensure that both myself and other students are supported. Teaching across two courses and completing a PhD, Emma has a demanding timetable however can always find time to meet with students.
Emma has run drop-in sessions for students, has provided excellent guidance for assignments and is always willing to answer students’ questions. She has organised enrichment opportunities as part of our course, such as off-site activities, first aid courses and experience in special schools. These experiences will be invaluable as we move into teaching practice.
How your Personal Tutor can help you
“Personally, Emma has supported me with my wellbeing, pointing me in the direction of those who can offer additional support and checking in with me to see how I am. Emma has helped me to address my anxiety and consistently encourages me to engage in activities, which I otherwise would not feel confident enough to do.
Emma encourages me to stay positive and persevere at the times when I have found this most difficult. Without her support, there is a chance that I may not have continued with my studies and I will forever be grateful for her dedication, compassion and encouragement. Emma is a credit to the university and I feel honoured to have her as my personal academic tutor.”.
Library and Learning Services consists of Academic Librarians and Learning Development. Academic Librarians can help you improve your skills in finding, using and evaluating information. The team is here to guide you on subject specialist database and strategies for literature searching. The Learning Development Team is a resource to all students that provides free guidance and tuition on any academic skills such as essay writing, your dissertation, critical analysis, math’s and statistics. Taking exams can be stressful, you can also learn time management skills and revision and exam techniques from the team. Both teams provide one-to-one tutorials, face-to-face drop-in sessions, as well as online tutorials and guidance. We strongly advise you to read our Study Support and the Skills Hub website and be familiar with the range of academic support available to you during your studies.
The Student Support and Advice Team can offer you friendly, professional and confidential advice and guidance during your studies. If you are struggling on your course, have had a change of circumstances, are experiencing life events that are affecting your ability to study or are thinking of leaving the University they support you and can be contacted by emailing: firstname.lastname@example.org.
The Student Support and Advice Team can:
- provide a space for you to come and talk confidentially about matters that are impacting upon your wellbeing and performance at University
- help you to consider your options and make an informed decision about changes to your programme of study, such as taking a study break or transferring to a different course
- help you to understand our academic rules and regulations, including advice on extensions to submission deadlines and mitigating circumstances, module choices and resits
- support you in managing the pre and post-results period, including helping you to understand University processes and the options available to you
- provide students who may wish to withdraw from their studies with the full range of options available to them to ensure they are making an informed decision
- provide information on facilities and services available at the University and signposting you towards any additional support you might require. We can also help you to access these services.
Get in touch
- Email: email@example.com
- Telephone: 01604 892600