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Counselling and Mental Health Team

Our Counselling and Mental Health Team provide free confidential support to students in a safe space who need help in managing their emotional and mental wellbeing. The team are professionally trained Mental Health Advisers and Counsellors who provide 3 services; counselling, mental health advice and drop-in support.

Mental Health Service

Mental Health Advisers provide confidential support to our students who are experiencing mental health difficulties. They specialise in assessing how a mental health difficulty may affect your ability to learn, can recommend adjustments to enable study and progression and will work with you to find effective coping strategies to help overcome mental health difficulties.

We also provide Specialist Mental Health Mentoring if funding is in place.  if you have a diagnosed mental health condition, you may be entitled to Disabled Student’s Allowance (DSA) to fund this. For more information, please visit the gov website.

If you are managing a mental health condition and have concerns about disclosing this on application to University then you might find content on the University Mental Health Advisers Network (UMHAN) website helpful.


Counselling can give you an opportunity to explore, discover and clarify ways of living more resourcefully with a greater sense of fulfilment.

Counselling may be concerned with addressing and resolving specific problems, making decisions, coping with crises, working through conflict, or improving relationships with others.

Our Counsellors will listen and support to help you make sense of your situation and find your own answers.  They recognise you may need other help and will assist you in making, or accessing, the appropriate resources or agencies when necessary.

Support and Resources

  • Counselling

    We offer short term counselling of up to six sessions, which provides an opportunity for you to explore and make sense of your thoughts, feelings and behaviours.

    Every student we see has a unique set of circumstances and requires different levels of support.  Some of the concerns students typically come to see us about include:

    • Anxiety
    • Depression
    • Transitions
    • Settling in
    • Relationships
    • Bereavement and Loss
    • Self and Identity
    • Anger
    • Self-harm / Injury
    • Suicidal thoughts

    Mental Health Advisers

    • Up to 6 sessions of one-to-one support from our mental health advisers to explore practical solutions and strategies to improve mental wellbeing
    • Guidance for Disabled Student Applications (DSA)
    • Academic Inclusion Report which recommends adjustments to enable academic progression such as exam adjustments.
    • Support with speaking to tutors and other university departments
    • Support and liaison with NHS services prior to arriving on campus as well as support and signposting to relevant services and organisations
    • Information visits over the summer to meet a member of the team prior to starting your course
    • UON Applicant Essentials – A handy guide with useful tips to help you settle into university life.
    • Know Before You Go – Student Minds Know Before You Go is an e-resource that is intended for Year 12-13 students, and the educators who support you, as you transition from school/college to university.
    • How to Cope with Student Life – Mind, the mental health charity – A guide on how you can look after your mental health as a student, giving practical suggestions for what you can do and where you can go for support.

Telephone drop-in sessions

  • Monday: 11am – 1pm
  • Tuesday: 11am – 1pm
  • Wednesday: 1pm – 3pm
  • Thursday 1pm – 2pm
  • Friday: 11am – 1pm
Contact the Counselling and Mental Health Team

Counselling and Mental Health Team
Riverview Hub, Office 027
University Drive


Our Campus