You Have Arrived
Take every opportunity to meet new people and have fun!
What support will I have access to at UON?
During your time at UON, you will be allocated a Personal Tutor who is there to support you with all aspects of your time at University. They will arrange regular meetings with you, either on an individual basis or in groups, but you can also contact them if you need someone to talk to. They will also be able to help you navigate the different sources of help and support within the University and help to ensure that you are keeping on track with your studies.
Academic Skills help? Come and see us.
You will be taught by your Learning Development tutor and Academic Librarian within your course workshops. You may also need some extra help and advice. You could come along to a drop-in or book a 121 tutorial with a tutor or librarian for more in-depth support. See our website for more details on how to contact the teams and book tutorials. Please see our website for drop-in times and how to book an appointment.
Campus Services here to support you
A range of facilities are in place to help make your time with us as enjoyable and stress free as possible. Visit the Student Hub (student login required) to find information about getting your post, travel and transport, Library services and more.
Enrolling onto your programme
If you are an on campus student you need to attend a face-to-face enrolment session. This might mean you need to book onto a session or attend a programme specific enrolment session. Go to our enrolment pages for more information about enrolment including dates and what to bring
Understanding the IT Process
The University provides a range of IT resources and support to help you at the start of your new student journey and throughout your studies. We aim to help every student maximise the benefits of the digital tools available.
Our IT Support page talks you through how you can speak with the team, how to set up your university account and online resources which are available to you.
You can also access the IT Services page within the Student Hub (log-in required) to find out more about available software, printing and copying facilities and setting up your Multi-Factor Authentication.
What is Multi-Factor Authentication?
Multi Factor Authentication – known as MFA – adds an extra layer of defence against cyber-crooks, and it’s simple to set up and even more simple to use.
When you use MFA, you are providing two types of identification; your password when you log in and a Multi-Factor Authentication method, like a notification to your phone. This makes logging into apps and services like the Student Hub or Office 365 extra safe.
To keep you, your data, and the University network safe, we will require all students to have installed MFA on their phones and laptops.
How can I reset my password?
If you have forgotten your university account password, you can reset this in the Self-Service Password Portal. You will need to have already set up your Multi-Factor Authentication to be able to reset your password.
Look after your health at University
Our on campus surgery is here to provide you with the full range of GP services on your doorstep. This is one of the jobs you need to complete in welcome week or definitely by the end of your first week here.
Once you have enrolled, you can access the campus services page of the Student Hub (student login required) for all the details about the Doctors surgery.
Your security and safety is really important to us
We’ve worked really closely with Northamptonshire Police, County Council and Northampton Borough Council to get you home safely from the Town Centre to Waterside Campus. Take a look at the map and stay safe.
All students also have a lanyard to access university buildings and our on campus security team are high profile 24 hours a day.
There is a huge range of activities for first year students during Welcome and Induction Week, including subject week activities, Welcome Fair led by the SU and Changemaker team activities.
Watch Amber’s Freshers’ diary for a closer look at some of the activities.
Welcome to the Students’ Union! Always here to support you.
Welcome to the University of Northampton Students’ Union. We are independent from the university, here to support you, offer advice and listen to your concerns, to ensure you have the best student experience. Have you met our student officers? They lead the SU and represent your views to the University. You can find them in the Engine Shed during welcome week. Join the SU community and get involved in our sports and societies, membership is completely free! Want to find out more? Take a look at our video.
Where are we?
If you need a job to support you through university, we are here to help with work within the University and with external businesses across Northamptonshire, Buckinghamshire and Bedfordshire. We are based at the Platform in the centre of town @ NN1 1DJ. Visit our website.
Welcome to your studies at the UON. These welcome packs will help you prepare for coming to study with us and give you an opportunity to meet members of your programme team as well as other students who’ve chosen the same course. We want to make sure that you are inspired, anchored, prepared, and enabled to succeed. (these welcome packs are live from 1st July annually)
Your health and wellbeing matters
At the University of Northampton you will have the best possible experience whilst studying with us and feel supported. We have a range of support services available (student login required) to you and a number of new virtual arrangements ranging from remote drop-ins, live chat and remote access support with a number of our teams. There is pretty much everything you could need.