Hospitality Management BA Welcome Pack
Welcome to BA Hospitality Management 2025.
BA (Hons) Hospitality Management at UON offers an exciting and practical route into one of the world’s most dynamic and people-focused industries. Designed to develop the leaders of tomorrow, our course combines academic knowledge with hands-on experience, preparing you for a wide range of hospitality careers across hotels, events, tourism, food and beverage, and customer service sectors.
At UON, employability is at the heart of everything we do. You will engage with live industry projects, current trends, and employer-led challenges right from the start, gaining valuable insights into real-world operations. Our strong links with global and local hospitality businesses mean you are learning directly from industry professionals and benefiting from networking, mentoring, and recruitment opportunities.
The course tackles key contemporary issues such as sustainability, digital innovation, ethical leadership, and the rise of AI in service industries. You’ll explore operational and strategic management, customer experience design, marketing, finance, and international trends, guided by a supportive and experienced teaching team with extensive industry backgrounds. You’ll explore issues and challenges through research, analysis and application, connecting knowledge with practice to generate insights, innovate, and make the world a better place.
Whether you’re looking to enter hospitality, events or tourism sectors, launch your own business or climb the management ladder, this degree equips you with the skills, confidence, and experience to thrive in a fast-changing global hospitality landscape. And it all starts now!
Your Course Leader
Claire Drakeley
Deputy Head of Subject – Hospitality
Welcome and Induction Sessions
This is your induction timetable with online session on 15 September, and there will be in-person sessions during Welcome Week which will be shared with you before you arrive. If you have any questions please do not hesitate to contact Claire Drakeley: Claire.drakeley@northampton.ac.uk.
Enhancing skills, building networks and engaging in the wider University community
Industry engagement is a big part of what makes the BA Hospitality Management course at UON so exciting and valuable. From day one, you’ll work on real-world projects and challenges set by leading organisations across the hospitality sector. You’ll gain hands-on experience through live briefs, site visits, guest talks, and team projects that help you apply what you learn in class to real situations.
We’re proud to partner with organisations like Silverstone, Delapré Abbey, Hilton, Northampton Museum and Art Gallery, Canal & River Trust, The Power of Events, McManus Pubs, and Go Beyond Sport amongst many others. These partnerships open up brilliant opportunities for you to get involved in volunteering, paid work, and professional networking, often leading to valuable experience for your CV and future career.
Alongside this, you’ll build your employability skills within your modules, take part in workshops and events with the Student Futures team, and develop your professional network. From the very start of your degree, you’ll be supported to grow your confidence, connections, and career prospects – ready to make your mark in the hospitality, events and tourism industry.