Booking Your Ceremony Tickets and Attendance
Attending your UON ceremony
Students attending their ceremony do not need to purchase a ticket for themselves, but do need to register that they will be attending, there is no cost for this.
Guest tickets cost £17.50 each. Students are able to book a maximum of 5 guest tickets, with any additional tickets being sold on the day of the event. All attending students will be notified of the availability of extra tickets prior to the event.
Booking your award ceremony
Due to the unprecedented nature of the past year’s events and continuingly changing Government advice, we need to establish student attendance figures to determine exactly how many ceremonies will be needed. You (with the exception of those within the Faculty of Arts, Science & Technology) will be invited to two dates based on the faculty your course belongs to, once booking has been completed we will be able to allocate specific dates and times of the ceremonies, which we will then communicate to you so you can begin to look forward to your ceremony and make any necessary arrangements.
The split of dates for the ceremonies at Franklin’s Gardens is as follows:
- 2 September – Faculty of Arts, Science & Technology
- 3-4 September – Faculty of Health, Education & Society
- 6-7 September – Faculty of Business & Law
All students will be able to go online and book a maximum of 5 guest tickets alongside their attendance. Student attendance is free but does also need to be booked by 30 July. Guest tickets cost £17.50 each.
If, after booking has closed, there are any remaining extra guest tickets these will be sold on the day of the event on a first come first served basis. We will notify students of their availability prior to the event.
Please note that the ceremony itself is not suitable for children under the age of 5. Additional provision will be made for adults supervising young children outside of the ceremony to view it on screen. And, of course, all children are welcome to be a part of any formal photography you arrange and the celebrations throughout the day. Further details of this will be sent to attending students in August.
Prior to booking please carefully read our terms and conditions as by booking to attend you and your guests are agreeing to these.Book your attendance
When booking your ceremony tickets you will be asked to confirm any additional needs you or your guests have that would affect where we seat you. We will consider this information and seat your party accordingly. Should you have not provided this information at the time of booking, please email firstname.lastname@example.org with the details as soon as possible.
Wherever possible we will accommodate all guests and students with additional needs, however, should you have concerns please contact us prior to the ceremony. We would always recommend to not leave queries regarding additional needs until the event, as should the venue be full, we may be unable to accommodate late requests. However, should circumstances change last minute, please visit the help desk on the day for advice and help.
The ceremony is unsuitable for very young children so no children under the age of 5 years old can attend the ceremony, so please do not purchase guest tickets for them. No children will be permitted to enter the stadium seating even if they have a ticket.
Children are not restricted from the rest of the event, only the ceremony itself. There is a family friendly viewing area at the venue where the ceremony can be watched by those without tickets and children but children must be accompanied by a responsible adult at all times. Details on the family friendly area can be found in our Graduation Venues and Viewing Ceremonies on Campus sections.
Receiving your tickets
All purchased guest tickets will be emailed 2-3 weeks before the ceremony to the graduating student. We advise students to either print or forward the tickets to their guests as they will need them on the day.
Tickets on the day
Remaining guest tickets will be sold on a strictly first come first served basis prior to the event. These will be sold from the Ceremonies Helpdesk in the Member’s Bar foyer.
On the day guests will be required to show their tickets to gain entry to the auditorium, this can be either paper tickets or on a tablet or mobile phone. Please note that when guests require their tickets the student will not be with them so tickets should be given to the guests in advance.
All tickets will display the seat that has been allocated to the guest.
Ceremony ticket refunds
All students who do not successfully complete their course in the timescale given for their ceremony booking will be automatically refunded. They will also be notified of this, by email, once the deadline for being awarded has passed.
There is a refund deadline for all ceremonies for non-result based refunds, as outlined in the information available prior to booking. Students who require a refund for guest tickets for reasons not relating to their results can use the online booking system prior to the refund deadline.
The refund deadline is very strict and refunds after the given date will only be processed in very exceptional circumstances. These cannot be actioned using the online booking system. Refunds will not be allowed once tickets have been sent to students. All information required for the refund to be processed must be received prior to this deadline. Partial information will not be considered. Requests after the deadline should be emailed to email@example.com.
Visa visitor letter requests for guests
If you would like us to provide you with letters to support either your visa application or your guests’ visitor visa applications please complete the letter request form. Please note that we cannot provide the letters until you have booked to attend the ceremony and purchased guest tickets for your ceremony.