Student feedback reveals students are satisfied with courses at UN

Date 13.11.2015

Today’s (12 August) National Student Survey (NSS) results reveal that the University of Northampton’s students are satisfied with courses offered at the University.

Over 1,600 students from the University of Northampton took part in the National Student Survey, which collates information from final year students on their experiences of studying at University.

Our student feedback shows 13 courses receiving 100 per cent overall satisfaction rates, and a further 21 receiving scores of 90 percent satisfaction or more. The University of Northampton enjoys above sector average NSS scores in four of the seven categories for teaching, assessment and feedback, academic support and personal development. The University of Northampton’s result compares favourably with sector performance in overall satisfaction and organisation and management.

Vice Chancellor, Professor Nick Petford commented: “At the University of Northampton, we strive to offer all our students an outstanding academic and student experience; it is our mission to Transform Lives and Inspire Change. The NSS figures for assessment and feedback, teaching, academic support and personal development are strong, showing that our academic and support staff focus on providing students with excellent support while they study with us, supporting students to achieve the best of their ability. I am delighted that our students are satisfied with the high levels of support they received from the University.

“NSS feedback has been used for over 10 years by students to make their voices heard about the things that matter to them, and has been fundamental to driving change in our University.  In the last year, our Library and Learning Services team have acted on student feedback and have introduced 24/7 opening in term and until midnight every day in the holiday, added 25,000 more e-books to our collection and have extended the loan period on most books from three to four weeks amongst many other improvements.”

Victor Agboola, President of the Students’ Union said: “The University of Northampton Students’ Union are delighted to see that Northampton students remain satisfied in their University experience and this year we’ve worked hard to ensure they have the best possible time whilst studying. In partnership with the University we’ve introduced gender neutral toilets ensuring that every student can feel comfortable with the facilities provided on campus and no student made to feel unwelcome. We’ve supported 550 Course Reps become a voice for their classes to the University at committee meetings, ensuring the student voice is at the very heart of change. At the beginning of the year, we also became the only Students’ Union in England to offer free Societies to all members – an offer since replicated – but which has saved students money and ensured finances need not be a barrier to a fun and fully rounded student experience.

“In the next year we look forward to the launch of our Mature Students Association, which will see a dedicated space created for our older students and an events programme specifically tailored for them to provide a greater diversity of activities for all our members.”