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Managing your candidates’ bookings

How to register with us

If you want to set up a booking account, please complete our new account request form and send to trustbookings@northampton.ac.uk and we can create you a ‘booking account’ for you. Please note there can only be ONE email address per Trust/Agency account.

How to manage your candidates’ bookings

Once registered, your account will be created on the booking system. You will be able to see our availability of all the current exam dates, making it easier for you to navigate and book dates without the delays of email communications. You will also be able to edit candidate details and manage/cancel bookings all within our cancellation/refund guidelines.

How to pay for your candidates’ bookings

You can either pay by credit card or raise a Purchase Order. When submitting your PO onto your booking account, it must include every candidate’s PRN numbers and names. Once uploaded, our Operations Team will approve it and you will receive an automated email. All POs uploaded must match the balance you input. OSCEs are not subject to VAT.

How to change candidates’ bookings

It will be your responsibility to communicate any replacement of candidates directly to the candidate themselves and inform us via email trustbookings@northampton.ac.uk of your amendments.

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