The University of Northampton now in the top 30* in the UK for student satisfaction

Date 16.11.2015

The 2014 National Student Survey (NSS) figures reveal that the University of Northampton’s overall student satisfaction rate is 89%, the University’s highest ever overall satisfaction rate.

The 89% overall satisfaction rate places the University three percentage points above the sector average of 86% for Higher Education institutions in the UK; putting the University in 26th place* for satisfaction ratings when compared to comparable universities in England.

The University of Northampton is now one of just nine UK universities in the top 30 for both student satisfaction and employability alongside the Universities of Bath, Birmingham and Cambridge. This follows the information released last month from the Destination of Leavers from Higher Education survey (DLHE), which found that 96% of University of Northampton students are in employment or further study within 6 months of completing their course.

Vice Chancellor Nick Petford commented: “At the University of Northampton, we strive to offer all our students an outstanding academic and student experience, and so I am delighted that this is reflected in this year’s NSS and in our placing in the top 30 of UK universities for both student satisfaction and employability.”

The University of Northampton performed well with regards to assessment and feedback, with a score higher than the sector average for all questions and sections.

The Learning Resources offering has seen the largest percentage point increase in the Survey, rising from 82% to 88%, with students rating the library resources and services exceptionally highly which reflects the substantial investment made by the University in this area in the last few years. Academic support, organisation and management and students’ personal development were also rated highly in the survey.

Over 1,800 students from the University of Northampton completed the survey this year, out of population of 2,608 students at the University.

Nick Petford added: “I would like to thank all staff and the Students’ Union for their hard work and professionalism in making this possible. As we move forward into the new academic year the focus on our Changemaker values will ensure we provide our students with high quality learning and research opportunities, while enabling them to create a fair and inclusive society for all.”

Will Boyce from the University of Northampton Students’ Union commented: “This is a result of the dedication and passion of staff, and the high level of student services and resources at the University of Northampton. The Union is committed to the student experience, with inclusion and engagement a top priority: the Union provides free sports membership for over 1,300 students, with free societies and opportunities for volunteering and work. We hope for an even better satisfaction rate in 2014/15.”

For more information regarding the National Student Survey, visit the website.

* The University of Northampton is ranked 34 out of all Higher Education Institutions, and is ranked 26th in the UK for satisfaction when compared to full university status HEIs.​