COVID-19 Updates: For advice and updates for staff, students, and applicants who may have concerns about the coronavirus outbreak please visit our Situation Updates page.
The Counselling Service is located at Waterside Campus.
Currently, due to the COVID-19 pandemic, we are offering remote appointments only to ensure the health and safety of our students and staff.
All intake appointments are via telephone unless you advise us of a health condition or disability which may impact on you being able to participate without being able to see your counsellor. Please let us know if this is the case and we will contact you to discuss alternative options.
Please be aware, the Counselling Service is term time only, Mon-Fri, 9am to 5pm. So, whilst we will usually respond within 2 working days, this will be longer if your email was sent during a term break.
For any urgent support, please contact your GP, The Samaritans 116 123, Rape Crisis 0808 802 9999, National Drugs Helpline 0800 776 600, Victim Support 0845 303 0900, National Domestic Violence 0808 2000 247 or NHS 111. You may also find the following links useful:
For advice on exam stress: http://www.studentminds.org.uk/examstress.html
Visit our wellbeing blog: http://blogs.northampton.ac.uk/wellbeing/
Visit our Team webpage for further information and self-help resources:https://mynorthamptonac.sharepoint.com/sites/student/Pages/counselling-and-mental-health.aspx
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What you can expect from us
An intake appointment lasts 50 minutes and is an opportunity to decide whether counselling at the University is appropriate for you.
We offer short term counselling of up to 6 sessions, which provides an opportunity for you to explore and make sense of your thoughts, feelings and behaviours.
If you need more specialised help your counsellor will identify the appropriate place and discuss this with you. The service offers a free confidential and non-judgemental service to all students. An exception to confidentiality is if, in extreme circumstances and in the professional opinion of the counsellors, serious harm may come to your and/or other persons(s) involved with you. In such a situation your permission would usually be sought before telling anyone else.
What we expect from you
Please arrive on time for appointments.
If you are unable to keep an appointment we would appreciate notice of cancellation, simply telephone us on 01604 892253 or email email@example.com
This means that the session could be made available to another student, especially at our busiest times
The Intake paperwork must be completed and brought with you to your appointment.
Please note, if you do not attend or cancel, it could be up to 8 weeks before the next available appointment. If you miss 2 booked intake appointments within the same term, we will be unable to offer any further appointments until next term but you can still attend drop-in sessions to discuss further and access support in the meantime.
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