The Counselling Service is located at Waterside Campus.
All intake appointments are via telephone unless you advise us of a health condition or disability which may impact on you being able to participate without being able to see your counsellor. Please let us know if this is the case and we will contact you to discuss alternative options.
Please be aware, the Counselling Service is mainly during taught semesters only, Mon-Fri, 9am to 5pm. There is a reduced provision available during the summer period.
If you have any concerns about your mental health please book an appointment with your GP or phone the Northamptonshire 24/7 Mental Health Number: 0800 448 0828 or visit their website.
For any other support, please contact The Samaritans 116 123, Rape Crisis 0808 802 9999, National Drugs Helpline 0800 776 600, Victim Support 0845 303 0900, National Domestic Violence 0808 2000 247 or NHS 111. You may also find the following links useful:
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Never Ok: The University of Northampton is committed to ensuring and promoting student safety and takes incidents of sexual violence or harassment very seriously. We want to make sure that any students affected by this are able to access appropriate information and support. Please visit our Never Ok webpages (student login required) for more information.
If you need immediate medical attention, call the emergency services on 999
If you have any concerns about your mental health please book an appointment with your GP, phone the Northamptonshire 24/7 Mental Health Number: 0800 448 0828 or visit their website.
For Exam and Academic Stress support, please see our Exam Struggles and Support webpages on the Student Hub (please note: Student login required).
What you can expect from us
An intake appointment lasts 50 minutes and is an opportunity to decide whether counselling at the University is appropriate for you.
We offer short term counselling of up to 6 sessions, which provides an opportunity for you to explore and make sense of your thoughts, feelings and behaviours.
If you need more specialised help your counsellor will identify the appropriate place and discuss this with you. The service offers a free confidential and non-judgemental service to all students. An exception to confidentiality is if, in extreme circumstances and in the professional opinion of the counsellors, serious harm may come to your and/or other persons(s) involved with you. In such a situation your permission would usually be sought before telling anyone else.
What we expect from you
Please be available on time for appointments.
If you are unable to keep an appointment we would appreciate notice of cancellation, simply telephone us on 01604 892253 or email firstname.lastname@example.org
This means that the session could be made available to another student, especially at our busiest times
The Intake paperwork must be completed and returned to us via email in plenty of time before your appointment.
Please note, if you do not attend or cancel, it could be up to 8 weeks before the next available appointment. If you miss 2 booked intake appointments within the same term, we will be unable to offer any further appointments until next term but you can still attend drop-in sessions to discuss further and access support in the meantime.
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