UCAS reference writing for teachers and advisers – what’s changed and why?

Date 19 December 2023

The reference on a UCAS application can make a big difference to the offer an applicant receives. This blog explains the changes UCAS has made and some advice on what to include.

Verity Law

The reference section to the UCAS application provides teachers and advisers the opportunity to share information that gives further context to universities about an applicant. As the only part of the application that an applicant doesn’t complete themselves, it can give real insight into a student’s potential.

So what’s changed? (And why?)

UCAS has reformed the reference format, taking a ‘Three Section Approach’, rather than using a free text box. This approach is designed to reduce the wide variation in references submitted and, in some cases, enable admissions tutors to draw comparisons between applicants. It is also hoped that this format will mean it’s more straightforward, and less time consuming, for referees to submit references.

What should go into each section?

Section 1 could include any contextual information about your school or college that you feel may be relevant, as well as any internal policies and practices that are used to determine predicted grades, such as internal assessments. You could also include some details of the qualification portfolio at your institution.

Section 2 is for any information you feel is relevant to contextualise a student’s journey in their education so far. This could include reasoning for variations in qualifications and grades achieved to date, or context behind their choice of subjects (information given here should be specific to the student, if it’s an institution wide factor it should feature in section 1).

Useful information for section 3 could include insights into the student’s suitability for the course(s), this could be performance related, relevant work experience you know they have, or something extracurricular. Additionally – but only where it’s relevant to their application – you could mention if they have had problems accessing work experience opportunities in this section.

 What are the parameters?

4,000 characters is still the reference limit, however, unlike a student’s personal statement, you do not need to aim for this. This character count is for the reference in its entirety, but the number of characters applied to each section is up to you. All references must be in English, and you won’t be able to bold, italicise, underline any text, or include bullet points.

It’s also worthwhile noting that the system will time out after 35 minutes of inactivity, so be sure to save changes. Applicants can also ask to see a copy of their reference under the Data Protection Act 2018.

What support and further guidance is there?

University of Northampton logo consisting of 'U' and 'O' next to each other, with a larger 'N' underneath to spell: UON.
Verity Law

Verity is the Assistant Director for Student Engagement and Conversion, and works closely with the Ecomms, Social Media, Enquiries and Schools and Colleges Liaison Teams.