Staff Profile

Mrs Debbie
Alexander

Faculty of Arts, Science and Technology

Debbie is the Programme Leader for the MSc IT Service Management also a Senior Lecturer in the field of Business Computingand IT Service Management. Debbie is the Programme Leader for the MSc IT Service Management. Debbie joined the University in 1991.

Professional Qualifications include:
- Agile Project Management Practitioner
- ITIL Expert
- ITIL Managers Certificate (Service Support & Service Delivery V2)
- ITIL Foundation Certificate V3
Debbie Alexanders research interests include Data Analysis & Database Design, Quality Management Systems, Database Management Systems, Systems Analysis and Design methodologies and Approaches, Data Modelling, Service Management (ITIL best practice framework), Security Management, Skills Framework for the Information Age (SFIA), IT Service Management Forum (itSMF).
Jump to: 2011

2011

Bailey, S. and Alexander, D. (2011) Mastering ITIL – education for life or longer? Invited Presentation presented to: IT Service Management Forum (itSMF) UK Conference, Novotel, London West, 07-08 November 2011. (Unpublished)

This list was generated from NECTAR on Sat Dec 3 23:44:35 2022 GMT.