Clearing is now open. Call to find your place: 01604 214808.

What are you looking for?

Courses

Events

Staff

Staff Profile

  1. Home
  2. Staff Directory
  3. Debbie Alexander

  • Debbie is the Programme Leader for the MSc IT Service Management, and is also a Senior Lecturer in the field of Business Computing and IT Service Management. Debbie is the Programme Leader for the MSc IT Service Management. Debbie joined the University in 1991.

    Professional Qualifications include:

    • Agile Project Management Practitioner
    • ITIL Expert 
    • ITIL Managers Certificate (Service Support & Service Delivery V2)
    • ITIL Foundation Certificate V3 

  • ​Debbie Alexander’s research interests include

    • Data Analysis & Database Design
    • Quality Management Systems
    • Database Management Systems
    • Systems Analysis and Design methodologies and Approaches
    • Data Modelling
    • Service Management (ITIL best practice framework)
    • Security Management
    • Skills Framework for the Information Age (SFIA)
    • IT Service Management Forum (itSMF)