Photo of Mrs. Debbie Alexander

Mrs. Debbie Alexander

  • Job title: Senior Lecturer in Information Sciences
  • Department: Business Systems & Operations

General information

Debbie is the Programme Leader for the MSc IT Service Management also a Senior Lecturer in the field of Business Computingand IT Service Management. Debbie is the Programme Leader for the MSc IT Service Management.  Debbie joined the University in 1991.

Professional Qualifications include:

  • Agile Project Management Practitioner
  • ITIL Expert 
  • ITIL Managers Certificate (Service Support & Service Delivery V2)
  • ITIL Foundation Certificate V3 

Research

​Debbie Alexanders research interests include Data Analysis & Database Design, Quality Management Systems, Database Management Systems, Systems Analysis and Design methodologies and Approaches, Data Modelling, Service Management (ITIL best practice framework), Security Management, Skills Framework for the Information Age (SFIA), IT Service Management Forum (itSMF).

Publications

Jump to: 2011

2011

  1. Bailey, S. and Alexander, D. (2011) Mastering ITIL - education for life or longer? Invited Presentation presented to: IT Service Management Forum (itSMF) UK Conference, Novotel, London West, 07-08 November 2011. (Unpublished)
This list was generated from NECTAR on Sat Aug 18 16:31:19 2018 BST.

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