We know that coming to university is a transition, and we want you to be happy and comfortable with your studies and university life. To help you find your feet, we have various specialist teams to support you.
The Student Services Help Desks are the first port of call for any assistance, information and advice. We are here to help you before you apply and while you are here.
Financial Guidance Team
Our Financial Guidance Team offer information and support on student finance issues including student loans, bursaries, budgeting and money management. They can also administer additional funding to students experiencing financial difficulties (eligibility criteria apply).
Residential Life Team
If you live in halls, the Residential Life Team are around to help with anything from homesickness to medical emergencies. The team are based in the halls themselves and are available 8:30am – 6am Monday to Friday and 5pm – 6am at weekends.
We have a doctors surgery on Park campus that is available to all students, open five days per week. Students can make appointments with a doctor or a nurse and there is a number for out of hours emergencies.
Counselling and Mental Health Team
We offer a free, confidential service that is available throughout your time here. The Team can also advise about accessing other services as required.
Additional Student Support and Inclusions Services Team (ASSIST)
We are committed to ensuring students with disability-related needs can achieve their full potential. Find out more about the support ASSIST can provide.
We have a team of Chaplains from different faiths who work together to serve everyone at the University. Our Centre is based on Park campus and students are all welcome to drop in at any time to talk, meet others or enjoy some quiet time. Multi-Faith prayer rooms with washing facilities are available on both campuses.
We provide a range of services to ensure international students are supported in all aspects of university life. In addition to other services, you will also have access to free English language support, as well as visa and career guidance.
The Learning Development team offers academic advice on all aspects of your course. There are one-to-one sessions, drop-ins, and workshops you can attend, as well as study packs, infographics, videos and rough guides you can download. All of our resources are available through NILE.
Student Support Officers
If you are struggling on your course, have had a change of circumstances, or are experiencing life events that are affecting your ability to study then the Student Support Officers are here to offer you initial and ongoing support. Find out more about Student Support Officers.