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Claiming your certificate

Claiming your certificate.

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    Update 29 July 2020:We are now starting to send out hardcopy documents of certificates and transcripts. Due to the every changing situation with the COVID-19 pandemic, we are unable to guarantee that it will be possible to send out batches of certificates every couple of weeks as per our standard processes. Completion of the online certificate claim form will ensure that your request is added to our system and that your documents are posted in the next relevant batch of certificates, depending on your award date and any changes to the situation with the pandemic. We will email you when we have sent your certificate and transcript by tracked mail.

    Any changes to the above information will be updated here as and when we receive them.

    If you complete the online certificate claim form, your certificate and transcript will be posted as soon as this is possible also taking into account standard service level agreements.

    Thank you for your patience at this time.

    If you have been invited to attend an award ceremony but cannot attend, or your ceremony has already taken place, please complete this online form to claim your certificate and this will then be posted out to you by recorded delivery or DHL when available. If you have booked to attend your ceremony and would like to receive your certificate prior to attending please complete this form and you will then receive a mock certificate when your cross the stage at your ceremony.

    Once you have completed this form, the information will be sent to the Ceremonies Department, you will not receive email confirmation or a reply, instead your certificate will be posted once available. This contact information will also be shared with our Alumni department should you give us permission to do so.

    We will only use your data in accordance with the Data Protection Act 1998 and the General Data Protection Regulation (GDPR). Please click here to read The University of Northampton’s full privacy policy Privacy Policy

    If you have already sent a request and your details have changed please complete the form again and this will override your previous request. Any further queries please email

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