COVID-19 Updates: For advice and updates for staff, students, and applicants who may have concerns about the coronavirus outbreak please visit our Situation Updates page.

CSBP External Associates

  • Dr Miguel Angel Cestona is Professor of Managerial Economics at the Universidad Autonoma de Barcelona, Spain and is a Visiting Fellow Kobe University, Japan, and Denmark’s Copenhagen Business School. He holds an M.A. and a Ph.D. from Stanford University, USA. His research interests are in the fields of corporate governance, comparative institutional analysis and the theory of the firm. He has published in the  Journal of Banking and Finance, European Journal of Operational Research and the Strategic Management Journal.

    Prof. Victor Chang is a Full Professor of Data Science and Information Systems, School of Computing and Digital Technologies, Teesside University, Middlesbrough, UK, since September 2019. He leads Artificial Intelligence and Information Systems Research Group at Teesside University. He was a Senior Associate Professor, Director of Ph.D. and MRes Programs at International Business School Suzhou (IBSS), Xi’an Jiaotong-Liverpool University (XJTLU), Suzhou, China. He joined XJTLU in June 2016. He is still a Visiting Researcher at the University of Southampton, UK. Previously he worked as a Senior Lecturer at Leeds Beckett University, UK, for 3.5 years. Within 4 years, he completed Ph.D. (CS, Southampton) and PGCert (Higher Education, Fellow, Greenwich) while working full time. Before becoming an academic, he has achieved 97% on average in 27 IT certifications. He won a European Award on Cloud Migration in 2011, IEEE Outstanding Service Award in 2015, best papers in 2012, 2015 and 2018, 2016 European award: Best Project in Research, 2016-2018 SEID Excellent Scholar, Suzhou, China, Outstanding Young Scientist 2017, 2017 special award on Data Science, 2017-2020 INSTICC Service Awards and numerous awards since 2012. He is an Editor-in-Chief of IJOCI & OJBD journals, former Editor of FGCS, Editor of Information Fusion and Associate Editor of TII, and founding Conference Chair of IoTBDS, COMPLEXIS, FEMIB and IIoTBDSC. He was involved in different projects worth more than £13 million in Europe and Asia. He has published 3 books as sole authors and the editor of 2 books on Cloud Computing and related technologies. He gave 22 keynotes at international conferences.

    Professor Peter Cochrane OBE. As a seasoned professional with over 40 years of hands on management, technology and operational experience, Peter has been involved in established companies at an operational level, the creation and deployment of new technologies, products and management systems, plus the transformation of corporations, and the starting of many new businesses. This has involved board level responsibility in companies spanning £Bns to £Ms and an individual budget up to £100M with a management loading in excess of 1000 people. Peter’s BT career saw a progression from a linesman to R&D engineer before becoming Head of Research and then CTO. With a 1000 strong team engaged in studies spanning optical fibre, fixed and mobile networks, Peter reported direct to the main board and was responsible for developments that would support future IP, eCommerce, eRetail, eLogistics and many other new businesses. Peter’s PhD was pivotal in BT deciding to go all-digital and all-optical in the 1970’s, and he played a key role in a downsizing of BT from 242,000 to 110,000 people in the early 1990s. As a consultant and university professor, Peter has also been employed in the defence, logistics, travel, retail, energy, healthcare, transport, pharma, and consulting sectors as an advisor, board member, and manager with responsibilities for strategy and operations with budget responsibilities up to £1bn. As an investor and entrepreneur Peter has also engaged in the founding of new companies, investment and the management of growth leading to market success. He was appointed as the UK’s first Prof for the Public Understanding of Science & Technology @ Bristol in 1998. A graduate of Nottingham Trent and Essex Universities, Peter has received notable recognition with the Queen’s Award for Innovation & Export in 1990 and Honorary Doctorates from Essex, Robert Gordon, Stafford, Nottingham Trent and Brunel Universities. He was awarded an OBE in 1999 for contributions to international communications.

    Dr Koorosh Gharebhaghi holds BC(Eng), MEng, PhD and an MEd. His research interests include system engineering within different fields such as transportation, manufacturing and so on. Koorosh is currently an academic at RMIT, Australia, and consults as a professional engineer and senior technical advisor on mega and large infrastructure projects in both the public and private sectors. His current membership includes MIEAust, MITE, MIIE, MCIAust and MATSE.

    Professor Hamid Jahankhani. Professor Hamid Jahankhani gained his PhD from the Queen Mary College, University of London. In 1999 he moved to the University of East London (UEL) to become the first Professor of Information Security and Cyber Criminology at the university in 2010. Over the last 20 years Hamid have also been involved in developing new and innovative programmes. Hamid’s principal research area for a number of years has been in the field of cyber security, information security and digital forensics. In partnership with the key industrial sectors, he has examined and established several innovative research projects that are of direct relevance to the needs of UK and European information security, digital forensics industries, Critical National Infrastructure and law enforcement agencies. Hamid have planned, proposed and managed several collaborative projects, and secured a substantial research income of several million Euros. Hamid have supervised to completion 13 PhD and professional doctorate degree students and overseen 67 PhD students progressing. Professor Jahankhani is the Editor-in-Chief of the International Journal of Electronic Security and Digital Forensics, published by Inderscience and general chair of the annual International Conference on Global Security, Safety and Sustainability (ICGS3). Hamid has edited and contributed to over 15 books and has over 150 conference and journal publications together with Various BBC radio interviews. Hamid was trained as the GCHQ “cyberist” to train the next generation of cyber security experts through GCHQ CyberFirst initiative. Professor Jahankhani has number books on; Cyber Criminology, Blockchain and Clinical Trial – Securing Patient’s Data, Cyber Security Practitioner’s Guide and Digital Twins Technologies and Smart Cities, Cyber Defence in the Age of AI, Smart Societies and Augmented Humanity.

    Dr M. May Seitanidi (FRSA) is Reader in Strategy at the University of Kent and a Visiting Professor at LUISS Business School, Rome, Italy. May holds a PhD from the University of Nottingham. She has been working in the area of Cross-Sector Collaboration for over 20 years, has published three books, several papers and co-edited two special issues for the Journal of Business Ethics. Dr Seitanidi’s research area is concerned with social partnerships between business and non-profit organisations, with an emphasis on their role as agents of organisational and social change.

    Prof. Liz Varga, FCABE, FARPI, FHEA, PhD, MBA, BA Hons is a complex systems expert with a research focus on infrastructure (energy, transport, water, waste and telecoms), cities and buildings. She is a professor at UCL in the engineering faculty working with government, national system operators and service providers to improve sustainable innovation and resilience of socio-technical systems via adoption of digital technologies and automation, with the human-in-the-loop.

    She received her PhD and MBA from Cranfield University, Bedford and a First-Class Honours degree from the Open University, Milton Keynes. She has published more than 60 journal articles and advises on complexity and infrastructure matters. Prof. Varga is a Fellow of: the Chartered Association of Building Engineers, the Australian Risk Policy Institute, and the Higher Education Academy; and was awarded the Research Prize from Cranfield University, in 2014 and 2016.

  • Centre for Sustainable Business Practices Business Hub logo

     

     

     

    Sarah Canning is a Solicitor and Partner at Franklins Solicitors LLP. She specialises in Dispute Resolution handling litigation and mediation cases for clients based across the UK and overseas. She is a dual Accredited Mediator having gained the qualifications from the School of Psychology & Psychotherapy, Regents University, London and the Centre of Effective Dispute Resolution (CEDR). Sarah is also qualified as an NLP Master Practitioner.

    Sarah is an active member of the business community. Her enthusiasm to support business and the local economy alongside her legal expertise led her to be named Solicitor of the Year by the Northamptonshire Law Society in 2015. She chairs the Institute of Directors (IoD) Leicestershire and South East Midlands branch and has been involved with the IoD for many years. This began by setting up the IoD’s Young Director Forum for the East Midlands region and encouraging young entrepreneurs to meet and share their experiences.

    Formerly a Board Director of Northamptonshire Enterprise Partnership, Sarah also has experience of the charity sector working with a number of charities and previously chairing a branch of the Child Brain Injury Trust. Sarah’s connection with The University of Northampton is long standing. She was an independent member of The University of Northampton’s Audit Committee for 8 years.

    Debra Charles. A dyslexic entrepreneur, futurologist, public speaker and policy influencer, Debra Charles promotes the vital role of Leading with kindness in the fast-approaching Fourth Industrial Revolution. One of the UK’s top SME Business leaders, Debra is founder and CEO of Novacroft, a 300-strong team of specialists in smart technology and customers care organisation. Novacroft designed the concessionary Oyster card system and transformed how people travel around London along with providing the infrastructure for Olympic and ParaOlympics. Toady 32m people use Novacroft’s products and services.

    Debra is an expert futurologist helping others understand both the global opportunities and perils that will evolve as we move toward and go beyond 2030, “ensuring that Leadership, AI and robots have the wellbeing of humanity at their core is vital to the survival of humanity,” says Debra. In 2019 Debra was awarded an Honorary Doctorate from Cranfield University for her work in shaping UK business as an expert in integrating people, processes and technology to help transform organisations to be fit today to thrive tomorrow.

    In 2018, Debra co-founded and now serves as chair of The Kindness Movement, dedicated to encouraging school children in over 40 countries recognise the value of kindness. She is also the founder of the CharityForum whose mission brings together amazing leaders to future-proof the charity sector. Debra is also a trustee of the Northamptonshire Community Foundation, a Cranfield University Entrepreneur Alumnus of the Year and a member of Cranfields’s School of Management Advisory Board.

    Graham Goss is a Chartered Accountant, who was born and educated in Northampton who joined what is now EY where he became involved in auditing large international businesses. He was persuaded out of practice into commerce with US Dental conglomerate Dentsply International Inc. where he took on a role of European internal audit director working directly for the US parent on acquisitions. He was then offered a role with a company called Euro Exhausts which was floated by reversing it into a much smaller but already quoted company called Kwik-Fit, acquiring the UK depot network of Firestone Tyres along the way to create a national chain of 240 Kwik Fit depots within the year – well ahead of personal computers! After a move to Ladbroke Leisure he moved back to Northampton and started an accountancy practice from scratch in 1988, building this up into the Midland practice of Haines Watts retiring from that business in 2014. However he still runs a small boutique style accounting practice for people he likes. Graham has always involved himself in the wider community being a founder member of Northampton Becket Rotary Club and he was the longest serving board member of NEP (Northamptonshire Enterprise Partnership). He has served as local chair of the Federation of Small Businesses and is also currently involved as a treasurer trustee of several charities and a special needs school.

    David Logan is a co-founder of The Corporate Citizenship Company, a specialist corporate responsibility consultancy. In 1980 David joined Levis Europe eventually working for the Social Responsibility & Ethics Committee of Levis in San Francisco, so has 40 years’ frontline experience in managing corporate responsibility issues for international companies in Europe, the USA, Africa, Asia and Latin America. His work for Cadbury Schweppes reviewed the company’s application of their human rights and ethical trading policy. For Unilever he advised on business codes and principles. In the 1990s David was part of the team that founded LBG (originally the London Benchmarking Group) now a global standard for measuring corporate community investment, assessing the impact of community contributions using an input/output/impact methodology in which organisations have a better understanding of their economic, social & environmental impacts so as to focus their efforts and drive change where it matters most. David is a graduate of London University, with an MA degree in Philosophy and an Advanced Diploma in Education. He was for several years a Visiting Fellow in corporate responsibility at the Cranfield School of Management. Recently retired, David’s book about his work ‘Corporate Citizenship: The Role of Companies as Citizens of the Modern World’ was published in December 2018.

    For over 12 years Rachel has worked with the regional food and drink sector directing a range of support services such as a regional food co-operative, Made In Northamptonshire, and a business support programme called FEAST2 which provides business diagnostics, funding and mentoring support.  She directs the Northamptonshire Food & Drink Awards (with initially Carlsberg and now Weetabix as the headline sponsor) where 2020 has seen the introduction of the Weetabix Sustainability Award.  Rachel is a board member for SEMLEP and chairs the SEMLEP Food and Drink Sector Strategy Board.  She is Chair of a local foodbank charity and is passionate about eradicating poverty.  She is a board member of the Nenescape Landscape Partnership Scheme funded by the Heritage Lottery Fund.

    Campbell McDonald is the Executive Director of the new charitable think tank Ownership at Work, and works as an independent specialist consultant. He is also a member of the National Social Value Task Force, sits on the Cabinet Office’s Small and Medium-sized Enterprise Panel, and is the Chair of Trustees for international architecture firm Broadway Malyan. Campbell was the co-founder and MD of Baxendale Advisory, experts in social impact consultancy and employee ownership. Whilst running the firm from 2012-18, Campbell supported clients ranging from central government departments and large international businesses to smaller charities and social enterprises. Previously Campbell served for five years in the Cabinet Office, ultimately as Press Secretary to the Minister for the Cabinet Office. Campbell has a BA in Politics & Philosophy from Durham University, and an MA in Transnational Communications & Global Media from Goldsmiths College, University of London.

    Mark Mulcahey, the current Chair of the University’s Board of Governors, is an experienced strategy consultant with extensive experience of detailed financial and market information analysis, strategy review and the presentation of complex information to senior staff at Board level. He has 30 years’ experience in strategy consulting for some of the world’s leading companies, with over 19 years in the telecommunications market and corporate experience in leading roles with Arthur D Little and Adventis. He has created, managed, developed and sold a series of successful service businesses. His international experience spans Europe, US, Canada, China and Japan including: mobile start up, mobile media strategy and media acquisitions as well as in the computer games industry, and he also has ten years’ experience in supporting major regional and local government organisations driving digital transformation, establishing commercial businesses and developing collaborative strategies. Mark has previously been a visiting fellow in the Faculty of Business and Law, occasionally lectures on strategic partnerships to MBA students and serves on the Northamptonshire Scouts Association executive committee.

    Connie Penn of Kilrush Consultancy is a locally based card payment expert, a hands-on practitioner specialising in all types of card processing including PCI DSS & card acceptance at Point of Interaction [POI]. Connie is fully conversant with banking practices in debit, credit & pre-pay payments for authorisation & settlement & in the newest technologies supporting payment at POIs.

    James Roberts is a true mover and shaker, managing the Grosvenor Centre on behalf of owners Legal & General with a truly community-based approach to long term social impact. James serves on the board of the Northampton Town Centre BID (Business Improvement District) and he is actively engaged in the Northampton Forward project whose board he also sits.

    Kevin Rogers, Chairman, Wilson Browne Solicitors & President, Northants Chamber of Commerce
    Kevin, aka the Singing Solicitor, is Head of the Commercial Business Unit at & Chairman of the board of Wilson Browne, Northamptonshire’s leading law firm. He is a regional business champion, one of the forces behind #linkedinlocalnorthants. He acts for clients in the Logistics, Professional Services, Fintech, Manufacturing & Professional Negligence sectors, and was honoured to be a Legal 500 Recommended Lawyer 2020 and was proud to be the NLS Solicitor of the Year 2016-17. Kevin is also President of the Northamptonshire Chamber of Commerce and is passionate about education, volunteering as both Enterprise Advisor & a Non Exec Director at a local multi Academy Trust. And that Singing Solicitor – Kevin says it’s ok for a national lawyer to show personality.

    Guy Schanschieff MBE, DL is the Founder & Managing Director of Bambino Mio, the world’s most widely used reusable nappy brand, offering an extensive range of award-winning, sustainable change-time essentials. Since launching in 1997, Guy has strived to not only develop and grow Bambino Mio but the entire reusable nappy industry by educating parents about the financial, environmental and health benefits of reusable nappies and helping to create an industry which has become relevant and popular all over the world. Over 24 years later, with 60+ awards and distributing to over 50 countries, Bambino Mio has become one of the most accessible reusable nappy brands across the​ globe, at the same time as being a true ‘beacon’ in terms of proactive and strategic corporate responsibility and sustainability, with three key strands to their mission being sustainability, advocacy for change and giving back. In 2011 Guy was awarded an MBE in the New Year Honours List for his services to business.

  • Centre for Sustainable Business Practices Civic Hub logo

     

     

     

     

    David Apparicio is the founder/CEO of The Chrysalis Foundation, a social enterprise company. He was appointed a Member of the Order of the British Empire (MBE) in the Queen’s New Year Honours List 2019 for services to reducing reoffending. He has been a Magistrate since 2004, and is a Fellow of the RSA (Royal Society for the Arts, Manufactures and Commerce). A highly experienced HR / Learning & Development with over 20 years of strategic HR and L&D management experience, he became frustrated at the level of reoffending within the UK and so created Chrysalis, a not for profit social enterprise, which has halved the reoffending rate of participants – by enabling participants to own and drive sustainable change in their lives. David is also a Fellow of the Institute of Training and Occupational Learning (FITOL) and a former Chair, of The British Institute of Learning & Development. Before setting up Chrysalis he was the Head of Learning & Development and HR for the Royal Mail Group.

    Jane Deamer ILM BA Hons Dip YCD has over thirty years successful business leadership, management and philanthropy, as both a consultant and in third sector senior leadership roles, including winning a world class contract valued at £10M plus; and three years as a Director and Trustee of multinational, Scott Bader Commonwealth Limited. Jane currently holds an Institute of Leadership & Management Level 7 Award in ‘Strategic Leadership’ along with a First Class BA Honours Degree in ‘Applied Social & Community Studies’ and a HND in ‘Youth & Community Development.’ Jane has led her own cross-sector business, JD Consultancy, since 2017 and has a number of voluntary roles including: founder member and Chair of the Faraway Children’s Charity (since 2008); and Director and Trustee of the Daylight Centre Fellowship (since January 2020).

    Katie Fisher joined St Andrew’s Healthcare as Chief Executive Officer in June 2018. Her role prior was Chief Executive for West Hertfordshire Hospitals NHS Trust, where she successfully led a transition programme to steer the organisation out of areas deemed to be inadequate by the CQC. Originally trained as a nurse, Katie has a long and distinguished record in improving the quality of care and enhancing patient experience. She established her career within the NHS, where she held a number of senior leadership and board level positions.

    Dominic Goble JP DL, is a former Magistrates’ Bench Chairman for Northamptonshire. He is an innovative reformer for youth justice and regularly collaborates with the MoJ, HMCTS, The Centre for Justice Innovation and the Sieff Foundation. His proactive problem-solving approach has been adopted nationally. He is a former Chartered professional of the CIPD, a former Fellow of the Institute of Fire Engineers and former managing director of an independent training company. He is a retired senior fire officer, sits on the board of The Judicial College and in 2020 was appointed a Deputy Lieutenant of Northamptonshire.

    David Laing, Pro Chancellor of the University of Northampton, is a former Lord-Lieutenant of Northamptonshire. He has been County Chair of St John Ambulance in Hertfordshire and also Northamptonshire and is Patron of the Northamptonshire Community Foundation, President of St Andrew’s Hospital, and has also served as a trustee of the Youth Sports Trust, the National Hockey Foundation and the Northamptonshire Association of Youth Clubs. He chairs Corby’s ‘Adrenaline Alley’, Europe’s largest indoor skate park, and the Sir Kirby Laing Foundation, a grant giving charity.

    Victoria Miles DL, CEO Northamptonshire Community Foundation – Victoria has been NCF’s Chief Executive since 2007, overseeing substantial growth during this time. In 2018 Victoria was appointed Vice Chair of the national board of UK Community Foundations. She is also Vice Chair of The Royal & Derngate Theatres in Northampton, and is a Deputy Lieutenant of Northamptonshire since 2016.

    Russell Rolph is the current CEO of Voluntary Impact Northamptonshire, and has over 20 years experience of working in the voluntary or community sector, which includes time served in both the smaller and the more recognised national charities such as the RSPB, the RNIB and the Royal British Legion. Russell is an accredited Train the Trainer, and is also a Small Business Advisor by examination. Russell understands that closer working relationships between the Voluntary Sector and local business is essential if communities are to survive and thrive. In the same way that community organisations live, work and invest in local communities, so does local business.

    James Saunders Watson, the Lord-Lieutenant of Northamptonshire, has had a varied career, primarily in the asset management industry, latterly with JPMorgan Asset Management. He is a partner in Warhorse Partners, a brand marketing consultancy. Prior to his City career he served ten years in the Royal Navy. James, the owner of Northamptonshire’s historic Rockingham Castle, is a Board member of Historic Houses, a Trustee of the Country Land and Business Association Pension Fund, the Royal Navy Rugby Union and The Teamwork Trust.

  • Centre for Sustainable Business Practices Enterprise Hub logo

     

     

     

    Clare Elsby. Elsby & Co started from a back-bedroom in Northampton in 1993 and has grown to be a well respected regional accountancy and tax practice with an emphasis on staff development and excellent customer service. Clare has a wide range of commercial experience and first hand knowledge of running a business and all the challenges that this entails. She joined the Federation of Small Business (FSB) in 1993 and over the years has got more involved on a voluntary basis. In January 2019 she was elected as the Area Lead to represent FSB members in Northamptonshire, Rutland and Leicestershire and was proud to win the “Special Contribution” award at the Volunteer Awards in 2020 at a national ceremony.

    Clare has recently been appointed to the FSB’s English Policy Unit representing the East Midlands region. The East Midlands is home to 12,900 FSB members and a strategically important region as covered by three LEP’s, with a population of more than 4.7 million people and an economic output of over £98bn. She will be liaising with 45 local authorities and 46 members of Parliament! Clare is passionate about small and medium sized businesses, which are the backbone of the UK economy and is determined to see them recognized at the heart of government policy and in the local regions. The FSB, she believes, has the voice to make this happen.

    Phil Jones is a Senior Executive and General Manager with a successful commercial background in the hospitality, hotel, leisure, and sport industry, with sales and marketing, financial and operational management expertise, having worked in a variety of contexts including PLC, Pan European, privately owned, members and Co-operative. He specialism is to maximise the profitability and strategic development of a business. Phil moved to Northamptonshire in 1998 to take up the position of General Manager at Silverstone Racing Circuit and quickly increased the throughput of visitors coming to the circuit over and above F1 Grand Prix days. For a number of years Phil worked in Ireland running a number of hotels and golf courses including Citywest which at the time was the largest hotel, leisure, and conference centre in Europe. He has also been the Interim Chief Executive launching the ferry service between the Republic of Ireland and Wales, securing funding for the service from both the Irish and Welsh governments. More recently as a Business Consultant he has launched a couple of new companies with two other Director’s focusing on helping new start-up companies launch by making sure they have a sound Business Plan and not just an expensive pipe dream. Although a large proportion of his help and time is spent on businesses in the Northamptonshire area.

    Rachel Mallows MBE is a Northamptonshire business woman with over 30 years’ experience in delivering training, coaching, mentoring, business support and career management skills to adults and young people. Rachel has a breadth of experience across all sectors, particularly the food and drink sector.  As a leadership tutor and mentoring trainer for the Career Development Institute she has worked with Anglia Ruskin, the Open University and the NHS. Corporately Rachel has worked with a number of large multi-nationals (such as Microsoft and Dawn Farms) to regional manufacturing and engineering companies (such as RML and Cosworth). In 2015, its inaugural year, Rachel was awarded the Maserati 100, which celebrated her work for new and young businesses.  In 2016 Rachel was awarded the MBE for her Services to Business and Entrepreneurship in the Queen’s 90th Birthday Honours List and was made a Deputy Lieutenant for Northamptonshire.

    Sunny Singh is Membership Manager at both Northamptonshire & Milton Keynes Chamber of Commerce a network of over 1,300 local businesses that collectively employ in the region of one third of the entire county’s workforce. Sunny has 20 years’ experience in all things business development, sales, strategic partnerships and bids across a variety of sectors that have led to strong client relationships and he is proud to have championed local business from across the county for the past 8 years. He also is involved with the progression of supporting our future leaders of tomorrow via Next Generation Chamber and the Northamptonshire Business Awards that recognise and celebrate the very best of Northamptonshire business.

    Sally Wood is a Northampton-based Consultant Finance Director who loves working with fast-moving, ambitious businesses, particularly start-ups, scale-ups, and businesses undergoing transformational change. After spending several years as Finance Director at HMV where she was business partner to the CEO, supporting strategic decision making, and developing and implementing cross-functional business change, Sally established her own business, Sally Wood Consultancy Limited, to provide Senior Finance leadership and consultancy services.

    Sally works with businesses on a part-time, project or ad hoc basis, and leverages her deep experience to ensure resilience in her clients’ organisations, through developing business planning, improving working capital management, cost-base restructuring, systems integration and stakeholder management. Her clients and colleagues value her down to earth, positive demeanour, and collaborative working style.

    In addition, Sally has a number of voluntary roles in the not for profit sector, including working with local charities, encouraging links between employers and education through her role as an Enterprise Advisor, and in Feb 2021 she was appointed Area Leader for the Federation of Small Businesses for Leicestershire, Northamptonshire and Rutland in 2021. She’s passionate about supporting and being an advocate for SMEs, whether that’s by working with stakeholders to ensure that small business interests are represented, or by hosting online events to bring business owners together in a friendly and welcoming environment.