Monday 14 December 2015

Eduserv the quest for student satisfaction report

The University of Northampton features prominently in a report recently published by Eduserv, which investigates the ‘live’ issues facing universities around the provision of IT and library resources. The report considers the backdrop of pressures facing universities to improve the overall student experience.

The report highlights:

  • The changing expectations of the modern day student around the availability and application of key learning resources
  • The biggest challenges facing universities in the delivery of student learning resources
  • The significance of digital innovations versus traditional forms of learning in delivery

The report investigates what more needs to be done to support universities (internally and externally) to improve the student experience by providing superior learning resources, and ultimately helping institutions in their quest for student satisfaction.

The report includes input from Vice Chancellor, Professor Nick Petford, the Director of the Institute of Learning and Teaching in HE, Prof Alejandro Armellini, and the Head of Library and Learning Services, Chris Powis.

The full report is available to download.

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