• Date: Monday 10 September 2018 – Tuesday 11 September 2018
  • Location: University of Northampton
  • Cost: Varied Prices - please see online shop below.

21st Annual Dilemmas for Human Services International Research Conference. The theme of this conference is challenges, strengths and weaknesses in the organization of public services.

About the conference:

The Dilemmas conferences date back to 1995, and are organised by researchers working at Keele University UK, Staffordshire University UK, the University of East London UK, the London School of Hygiene & Tropical Medicine,  Luleå University of Technology, Linköping University, and Linnaeus University, Sweden and now the University of Northampton’s Faculty of Business and Law.

This conference, organized jointly by the University of Northampton, UK and Luleå University, Sweden will provide a forum for organizational, political and interdisciplinary critical analysis of dilemmas for the organisation and delivery of health, housing, education, social services and human services in general. The theme of this conference is challenges, strengths and weaknesses in the organization of public services.

Human services and the public sector more widely have faced many challenges in recent years and while this is an aspect of all organizational, social and economic life, it has been particularly fast and far-reaching in human services, which are constantly challenged by different stakeholders and to initiate further change in new directions. We therefore invite papers that investigate responses from public, private and voluntary industry organizations and governments to address the contemporary issues faced by human services in connection with changes in service delivery and organizational effectiveness (local, regional and global), as well as ethical and gender-specific questions concerning access to the labor market, capital and quality of service.

The call for streams are now closed and we are pleased to announced that call for papers are now open for the streams.


Call for papers instructions:

Stream leaders are looking for a 500 word abstract/proposal (as a minimum) but will make their own decisions should they wish to have a different requirement. Deadline to receive papers for streams is 30th March 2018. The Authors may wish to contact stream conveners to send the papers and about the requirements for full paper (if any) including length, deadline, etc.


Stream Title Stream Leader and Email



Stream download
1. Change Management and New Public Governance

Mike Dent


Jim Radcliffe


Staffordshire University


Stream 1 Change Management and New Public Governance
2. Striving for Gender Equality within Public Services

Dr Kimberley Hill


Dr Melanie Crofts


University of Northampton Stream 2 Striving for Gender Equality within Public Services
3. Health and Social Care Work in the Public Sector: ‘Professional’ or ‘Employee’?

Dr Linda Bell


Middlesex University Stream 3 Health and Social Care Work in the Public Sector Professional or Employee
4. Dis-entangling bodies, material entities and practices

Dr Rebecka Näslund


Luleå University, Sweden Stream 4 Dis-entangling bodies, material entities and practices
5. Social Work Management: Academia-Society  Engagement through effective management of University Social Responsibility (USR)

Dr Heba Adel


Modern Sciences and Arts (MSA) University, Egypt Stream 5 Academia-Society Engagement through effective management of University Social Responsibility (USR)
6. Ethics, Dilemmas and Work Based Learning

Dr Gordon Weller


Middlesex University Stream 6 Ethics, Dilemmas and Work Based Learning
7. Responsible Implementation of Quality Outcomes for Human Services

Sherry A. Moyer


Chief Outcomes Officer

Measured for Meaning, LLC

Stream 7 Responsible Implementation of Quality Outcomes for Human Services
8. Social Policy

Hildegard Wiesehofer


Derby Business School
University of Derby
Stream 8 Social Policy
9. Changing Management in Organization

Professor Elisabeth Berg


Professor Emeritus Jim Barry


Professor Emeritus John Chandler


Luleå University, Sweden


East London University

Stream 9 Changing Management in Organization
10. Open Stream

Dr Hala Mansour


University of Northampton



The first keynote speaker for the conference has been confirmed and we will be pleased to welcome Professor Jo Brewis in September. Jo Brewis is Professor of People and Organizations at the Open University, UK, a post she took up in April 2017. Her research interests focus on the intersections between the body, sexuality, gender, emotions, identity, organizing and organizations; and academic practices in organization studies research. One of Jo’s current projects is about how the symptoms of menopause affect mid-life women’s experiences of work, and how – in turn – work affects these symptoms. This project is the basis for her keynote presentation.

More information and speakers for the conference will be confirmed in the next few weeks.

To book onto the conference, please click here.

For more information or queries about this year’s conference please contact Dr Hala Mansour, Associate Professor, Human Resource Management/Organisational Behavior, University of Northampton.

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