The Student Help Desk can help you with any information or advice that you may need throughout your studies. The Help Desks are located in both of the student centres at Park and Avenue Campus and provide advice on the following areas:

  • your personal information changes
  • changes to your course or module
  • Personal Academic Tutor (PAT) queries
  • giving support and advice on administrative matters, for example the process for withdrawals or study breaks
  • mitigating circumstances and repeat year form
  • academic concerns
  • policy and regulation queries
  • assessment, ceremonies and exams concerns
  • NILE queries

The Help Desks can also provide the following services:

  • printing replacement ID cards (£10 charge)
  • collect and process student assignments
  • student status letters
  • certificate collections
  • booking appointments for specialist student services: ASSIST, Counselling and Mental Health, Financial Guidance, International Student Support