The unique, and defining characteristic of this programme is a focus on excellence in service quality and its leadership and management within international contexts; whether the management of hotels, restaurants, spas, resorts, or other service-focused hospitality industries. The emphasis of the programme is therefore the management disciplines within the context of hospitality, the hospitality industry and its global environment and the hospitality consumer and the service encounter.
Building upon prior learning and experience, and set within a challenging and stimulating educational environment, the programme aims to provide a high quality undergraduate programme set within a contemporary International Hospitality context. The programme is designed to enhance the learner’s intellectual and transferable skills, particularly with regard to hospitality industry knowledge and practices; in addition to presentation, research, analysis and appraisal competencies, and to provide the opportunity to develop further through contact with the world of industry, and industry practice.
Park Campus, the larger of the two campuses, is set in 80 acres of open green parkland, occupying an impressive and spacious site.
Facilities available on-site include a sports hall, restaurant, Students’ Union, Student Centre, shop, bar and nightclub. Safe and secure accommodation for more than 1,300 students is spread throughout Park Campus, with the majority placed within our student village combining stunning green spaces with welcoming Halls of Residence.
A Multi-Faith Chaplaincy and Medical Centre (providing a full GP service and free counselling) are also available at Park Campus.
Park Campus is within easy walking distance of a busy, local shopping area, complete with banks, supermarkets, shops and pubs.
The University of Northampton
Boughton Green Road
The International Hospitality Management Top up is designed to enhance graduate employability in the sector by providing a balance of academic and vocational skills throughout the programme. The programme emphasises the importance of delivering service quality within the hospitality industry as a way of providing competitive advantage in business. This key component of the programme is strongly linked with the need for the sector to continuously innovate to order to meet customer expectations. Meeting the needs of the customer is only possible through a thorough understanding of the industry and it’s wider context; the programme therefore ensures that research skills are provides through research projects as well as consultancy projects within the industry itself.
Course modules (16/17)
Leading Service Quality in Hospitality
- Module code: LEI3015
- Core module Y
The intangible nature of hospitality means that service quality excellence is the foundation of the industry. This module will explore methods, strategies and practices that contribute to the delivery, leadership and management of high-quality service experiences. The module will emphasize the relationship between the service provider and the consumer through the consideration of how value is created; how information is transmitted; how services are made tangible; how the service experience is managed, and how relationships are maintained, in cross-cultural contexts.
Live Events Management
- Module code: LEI3013
- Core module Y
Many business sectors such as entertainment, sports, arts, culture and the creative industries have interdependency with the events industry. These sectors often seek to create live events in order to promote their activities and deliver strategic objectives. This module will explore and analyse the processes of designing, planning, and implementing live events. In addition, the evaluation of the impact of live events in a variety of contexts on a local, national or international scale will also be considered and the relationship of cutting edge technology to events.
- Module code: LEI4002
- Core module Y
This is an independent study module that provides an opportunity to carry out an in-depth investigation of a current 'industry' or 'sector' issue relevant to their degree and their professional development. This will typically result in the identification of a problem, trend or issue that is subsequently examined during the project. Students will make use of relevant academic concepts to structure their investigation and analysis.
International Destination Management for Tourism and Hospitality
- Module code: LEI3014
- Core module Y
This module provides a framework for analysis of the strategic nature and dynamics of tourist destinations and the challenges facing destination managers responsible for the planning, management and marketing of tourism destinations. The module seeks to demonstrate the opportunities for hosts, visitors and other tourism stakeholders to achieve their agendas and maximise their benefits in a balanced way without compromising the future. The module has a broad strategic management and international focus and is designed to provide students with a subject specialism in the field of destination management.
Professional Consultancy Project
- Module code: LEI3002
- Core module Y
This module develops your ability to formulate, implement, and manage a successful consultancy project within a relevant industry sector, providing vocational currency and enhancing your employability skills. The module also provides you with the opportunity to deepen your knowledge of the broader issues affecting that industry sector.
Innovation in Tourism and Hospitality Management
- Module code: LEI3003
- Core module Y
With the emergence of the experienced and demanding consumer of tourism products subject to societal change, and within a shifting business environment, industry response has become focused on new niche tourism products and the development of niche market opportunities. This module provides the opportunity for students to explore and analyse the process of new product development and innovation in the international tourism industry against a backdrop of pertinent, contemporary travel and tourism issues and concerns.
Module information is quoted for 16/17 currently. The course modules for 17/18 will be confirmed in Spring, any changes will be communicated to applicants accordingly.
Students may opt to participate in a study trip to a European destination. The cost of the optional trip would not normally exceed £500 for flights and accommodation. Students normally allow an additional £100 for their expenses.
The programme team also aims to provide a regional or national study trip annually to a tourism attraction or similar destination. In some cases students are required to contribute to the cost of entry; this would normally not exceed £50.00
Methods of Learning
For this programme, taught study will be a combination of lectures, seminars, online activities and workshops, usually totalling 12 hours per week. We recommend students spend 24 hours per week in self-directed study time.
Facilities and Special Features
A variety of individual and group based assessments are used including written reports, client projects, presentations, and portfolios. Some assignments shall require students to interact with the live business operations within hospitality providers.
Hospitality graduates can find careers in catering, conference and events management and consultancy within the tourism and leisure sector, the entertainment sector, and in facilities and food service management. Graduates may choose to become an Accommodation manager, Catering manager, Event organiser, Hotel manager or Restaurant manager; or work in one of the many support roles within these sectors. Alternatively, graduates may choose to extend their education into Postgraduate study.
How to apply
For application information please see our how to apply page.
Applicants are expected to possess appropriate prior learning in a relevant field of study; this includes Culinary and Hospitality Management, Travel and Tourism Management, Events Management and Business Management. Qualifications may include EDEXCEL or SQA Higher National Diploma (HND) or NCC Advanced Diploma. International students with an equivalent Diploma/degree and English Language equivalent grade 6 IELTS are welcomed.
Fees and funding
Fees quoted relate to study in the Academic Year 17/18 only and may be subject to inflationary increases in future years.
|Part Time:||£1,300 per 20 credit module|
This course is available to international students.
Full-time international tuition fees
For information on our international tuition fees, please see our Tuition fees for international students page.
How to apply as an international student
For information on how to apply to study with us, please see our How to apply page.
Scholarships available to international students
For information on the scholarships available to you as an international student, please see our International scholarships page.