IS Direct

If you experience any IT or telephone-related issues whilst working on or off campus then simply contact IS Direct in one of the following ways:

Log (and track) your request online from on campus (you should automatically have access to the self-service portal as this is linked to your PC login).
Call 3333 (01604 893333 from outside the university) during service hours (see below)
Email isdirect@northampton.ac.uk

If you need urgent technical assistance whilst in a lecture theatre or teaching room then please continue to call 3562 (Park) or 3563 (Avenue).

Our opening hours are from 8:30am to 5pm, Monday to Friday.

For further details on any aspect of the new IS Direct service, please contact Michelle Cook, Service Desk Manager.