Confidentiality statement
- The Residential Life team is committed to providing a confidential information, advice, guidance and support service to all our clients.
- Where our clients needs/wishes are to be seen in a private setting, the team will make such arrangements to accommodate our clients' wishes.
- Information regarding a client will not normally be given to anyone outside the University without the client's expressed consent to such disclosure, for example the electoral registration of halls residents.
- Any documentation recording interaction between the client and our services will be stored securely.
- Any discussion or information identifying an individual will be on a strictly need to know basis.
- Client data such as statistical returns which do not identify individual clients maybe disclosed to government agencies, professional bodies and other agencies as appropriate.
- There maybe an occasion where the Residential Life team reserve the right to pass on information to other parties; this maybe statutory bodies such as the police in relation to the prevention/detection of a criminal act.
- The Residential Life team reserve the right to pass information onto appropriate third parties where the Residential Life team suspect that a client maybe at risk to themselves or to others, such as our Mental Health team which the Residential Life team work in partnership with.
- When and where a member of the Residential Life team feels that confidentiality should/needs to be breached they will raise it as a matter of urgency with a team leader.
- All new members of the Residential Life team will be introduced to the Confidentiality Statement during their induction. This will be monitored to ensure that it meets statutory and legal requirements; this will be reviewed 6 monthly.
- The Residential Life team will display our Confidential Statement in our offices.
- This statement applies to our clients aged 18 years and over.
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