Insurance

The Systems and Projects section within the Finance and Commercial Services department are responsible for managing the insurance cover for the University. All aspects of the University's business must be covered including:

  • travel
  • motor
  • property
  • contents
  • liability

If you have any queries concerning the cover provided or need to submit a claim against one of our policies, please contact either Janet Baines, Lisa Williams or Penny Witts.

Travel insurance 

You must inform the Systems and Projects team if you (staff or student) are going on an overseas trip either on business or as part of your studies. The Systems and Projects team will ensure you are covered by the University's travel insurance policy. We can also ensure any expensive business equipment or personal belongings are covered during the trip.

Before any travel we will need a brief email to advise us of the names of those travelling, dates of travel, where they are visiting and the purpose of the visit. We will provide a travel certificate to confirm the cover in place and provide a 24 hour emergency telephone number in case there are any issues whilst away.

Some countries may not be covered under our travel policy so it's important to seek advice if you are looking to visit a hostile country. Please visit the Foreign & Commonwealth Office (FCO) website for a list of countries which have been advised against visiting for all but essential travel.

Please note that despite some countries being on this list, travel to the country may not be a problem as it is only part(s) of the country that is deemed hostile. For confirmation please contact the Systems and Projects team.

Motor insurance

Vehicles owned by the University or hired by the University for business use are covered under the University's motor insurance policy. The Systems and Projects team must be advised of any vehicle hired or leased for a period of 14 consecutive days or more. We have an obligation to register details on the insurers Motor Insurance Database. Failure to supply this information may result in a fine and any claim will be rejected. 

All motor claims must be sent through to the Systems and Projects team as quickly as possible, as insurance companies have introduced very tight deadlines for reporting motor claims. Failure to meet these deadlines can result in long delays or failure in settling motor claims. 

Use of your own car for business purposes is not covered by the University's policy and are driven at owners own risk.  It is recommended that staff and students using their car for business should include business use on their personal motor insurance policy.

A guide for what to do in the case of an accident is available. Please see the Motor claims procedures.

Further details of our motor insurance cover are avaiilable (staff access only).

Property and contents insurance

This covers damage to or loss of University property.

Contents owned by the University are covered but there are some exclusions for example, theft of PCs and laptops.

The policy also includes a money section and relevant staff must be aware of limits for holding monies on and off site, in safes, vending machines as well as in transit.

The Systems and Projects team must be notified in advance of any of the following:

  • external exhibits bought onto the premises. Our cover can be extended to cover exhibitions
  • construction work or refurbishment work on University property to ensure our policy provides adequate cover

Liability insurance

The University has policies covering employer, employee and products liability. Certificates and confirmation of cover can be provided by the Systems and Projects team for display and if required for tenders

Claims process

It's imperative that the Systems and Projects team are contacted as soon as an incident occurs. We have strict deadlines for submitting some types of claims, particularly motor.

We'll take down details of the incident and ask for a claim form to be completed. Claims are centrally administered by the Systems and Projects team and we'll liaise with our University insurers to pursue any claim on behalf of a student or member of staff.

Policies have different excess levels and these will be deducted from the relevant School or Department cost centre.

The Systems and Projects Team are always on hand to offer advice on individual insurance claims or queries.

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