Accommodation on campus
The University is committed to ensuring that the Halls of Residence are a safe and secure environment. To enhance your residential experience, the Residential Life team will support you in Halls, throughout term-time. In addition, the following important information should quickly help you to become familiar with key aspects of your stay in Halls.
Please familiarise yourself with the fire safety instructions which are located on the back of your bedroom door.
If the fire alarm sounds, you must vacate the building immediately, irrespective of the time of day or night!!
The University has installed various pieces of fire safety equipment within the Halls for your safety. Misuse or damage to this equipment could result in disciplinary action. Find out more about fire safety.
Living in a community
The Halls of Residence is a community of over 1,600 students. As a consequence there will be a diverse range of tastes and interests. Living in this environment can be exciting and rewarding. However, it will also require some tolerance and consideration particularly in relation to noise, visitors and cleaning.
The Terms and Conditions of Residency will outline both your rights and responsibilities whilst living in Halls.
A top up cleaning service is provided within Halls. Communal areas will be cleaned each weekday during term time, whilst study bedrooms will be cleaned once a week.
The University is committed to recycling and instructions on appropriate recycling procedure will be available in your flat.
IT on campus
The rooms in Halls have cable and WiFi access to the University's IT network. Find out more about using IT on campus.
If you are experiencing issues with your internet access, please contact IT Service Desk.
In the case of a serious injury or illness, the Accident and Emergency Department of Northampton General Hospital is open 24 hours a day. Telephone 01604 634700 or Nenedoc, the Northamptonshire GP out of hours service on 0333 666 4664. Find out more about emergencies.
Register with a Doctor
Residents in Halls at Park Campus are encouraged to register with the Doctors' Surgery on campus as soon as possible. Residents in Halls at Avenue Campus, St John's and Belinda Ferrison should register with the Langham Place Surgery as soon as possible. Please also inform the Residential Life team of any accidents or serious illnesses that may occur during your stay in Halls.
A mains powered television (TV) will require a TV licence. If you have a TV in your room, an individual licence will be required. It makes no difference how you watch TV either through laptop, mobile phone, PC, digital box, DVD recorder or Television set the law requires you to be covered by a TV Licence.
When you are not in your room or flat, ensure that doors are locked and windows are closed. If you are on the ground floor, do not leave valuable items on view from the windows. If theft occurs through your room not being left secure, your insurance will become invalid. Personal effects left in communal areas are not covered by your insurance.
There is 24-hour security at Park and Avenue Campuses; both sites are monitored with CCTV. Staff regularly patrol and, if necessary, can also be called to incidents. You may also contact Security in the event of maintenance problems in your Hall.
Security staff are on Campus throughout the University vacations. If you experience any difficulties during the vacation, please do not hesitate to contact the one of the team. If appropriate, they will be able to contact other members of support staff to resolve your query.
Please also visit campus facilities which includes information about eating places, the library, sports facilities and much more.
Making a complaint
We hope that you have an enjoyable experience living on campus. However, should you wish to make an informal complaint, please see the Student Services complaints procedure and form.