• Date: Tuesday 13 September 2016 – Wednesday 14 September 2016
  • Location: Cottesbrooke, Park Campus, Boughton Green Road, Northampton, NN2 7AL
  • Cost: Please contact Conference organisers

Conference attendees

Registration for the 19th annual Dilemmas for Human Services International Research Conference is now open

The Dilemmas conferences date back to 1995, and are organised by researchers working at different universities in UK and Sweden.

An important aim is to facilitate the meeting of both new and established researchers to share ideas in a supportive and scholarly environment that encourages critical engagement with academic texts and empirical research. The emphasis is thus on critical analysis and reflection, rather than simplistic technique, and the (re)conceptualisation of contemporary issues as they relate to the human services.

The theme of this conference is Managing Changes and new directions in Human Services Managing organisational change has become a central topic and theme for organisations to continually responding to different internal and external pressures by changing different organisational aspects (e.g. structure, strategy, functions…). Managing change is fundamentally about effectively managing people in organisations to understand, participate and create change. However, change management often fails, particularly ‘transformational’ or ‘cultural’ change, because the people dimension is forced or underestimated. We accordingly invite papers that examine the responses of public, private and voluntary sector organisations and governments in tackling the contemporary problems facing human services related to the changes and new directions in service delivery and organisational effectiveness (locally, regionally and globally), as well as ethical and gender issues concerning access to labour markets, equity and quality of service.

Streams for the conference will be following:

  • Changes in the Human Services and public sector
  • New directions and strategies for users, employees and employers
  • Changing forms and/or limits of the change in public and private organisations
  • Gender and change in the Human Services
  • Political influences, changes and/or implications for the Social welfare services
  • Information-technology and changes and new directions for the human Services
  • Ethics and the change in Human Services

Papers on other related topics are also welcomed for consideration by the conference organisers. Conference participants can be assured of a warm welcome and a critical, scholarly and supportive environment. We will also be actively considering possibilities for mainstream edited collections and special issues.

Past conference publications include special issues of Equal Opportunities International and Policy and Politics as well as edited collections such as Gender and the Public sector, London: Routledge and Questioning the New Public Management, Aldershot: Ashgate. Doctoral Consortium: Ph.D. scholars interested in attending the DC should submit a maximum of a 4 page description (incl. references) of their research or research topic to the conference email.

The deadline for abstracts is Monday 22nd February 2016. Send your abstract, app 500 words, to Dilemmasconf@northampton.ac.uk

Decision on acceptance, following the refereeing process, will be notified by the middle of May 2016.

Keynote speakers:

We are delighted to confirm that our Keynote Speakers this year will be:

  • Cliff Oswick , Professor in Organization Theory; Deputy Dean, Cass Business School; Head, Faculty of Management.
  • Emma Bell, Professor of Management and Organisation Studies, Keele Management School, Keele University
  • Rune Todnem By, Professor of Organsitational Behaviour, Editor-in-Chief, Routledge’s Journal of Change Management, Staffordshire University

Detailed program soon to be available online

Tuesday 13th September 2016: Main conference with opening speech, parallel paper sessions, keynote, and a panel. Conference dinner in the evening.

Wednesday 14th September 2016: Main conference with parallel paper sessions and keynote.


Accommodation in Northampton:

–      Sunley Management Centre at Park Campus: Click here for more information.

–      Ibis Hotel town centre: Rooms from £75, book here.

–      Park Inn by Radisson Northampton: Rooms from £68, book here.

–      The Langham Hotel: Rooms from £50, book here.

–      The Plough Hotel: Rooms from £66, book here.


For information on travel and how to reach us, click here.


To register, click here


For further information, please contact the Conference Coordinator Dr Hala Mansour (Hala.Mansour@northampton.ac.uk)

The Academic Organising Committee:
Dr Mairi Watson, Dr Jacky Holloway, Dr Sandy MacDonald, Dr Kathy Mortimer, Dr Richard Hazenberg , Dr Anoop Bhogal-Nair, Dr Ying Wang

International/national organizing committee:

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